Terms & Conditions

LivePartners
1 Boundary Row, London, SE1 8HP, United Kingdom
Fax: +44 20 7681 3715
Tel: +44 20 8816 8129

 

INTRODUCTION

Please read these Terms and Conditions carefully and all the related documentation before making any application to become an Affiliate, as they set out your and our obligations in relation to the LivePartners Affiliate Programme.
If you do not agree with any of these Terms and Conditions, you should not apply to become an Affiliate and join the Affiliate Programme.
By applying to become an Affiliate, you hereby accept these Terms and Conditions and are legally bound by them.
We recommend that you print a copy of these Terms and Conditions for future reference.
Please note that this marketing opportunity is for commercial use only.

GENERAL

This document, your contract with us and any other guidelines or additional terms which we provide to you via email or on our website www.LivePartners.co.uk and any amendment thereto from time to time represent the complete Terms and Conditions of Use of the services provided by LivePartners (the ‘Agreement’). By subscribing to the LivePartners Affiliate Programme, you certify that you have read and you agree to the complete Terms and Conditions as defined above.

1. DEFINITIONS

1.1 'Sites' determine the web pages that LivePartners promote.
1.2 'Parties' refers to LivePartners and its affiliates.
1.3 'Deposit' refers to money deposited by players on the sites promoted by LivePartners.
1.4 'Collection' refers to money withdrawn by players on the sites promoted by LivePartners, in addition to each deposit transferred by LivePartners.
1.5 'CPA' is a bonus that you will receive when a player registers and makes a first deposit on one of our sites through your site.
1.6 'Banner and link' refers to all graphical elements that we put at your disposal to redirect your visitors to our sites.
1.7 'Player' refers to a person entering one of our sites through yours, and who has opened an account on this site.
1.8 'Self-excluded player' refers to a person who requests their access be denied to a gambling site and is flagged as self-excluded in the list of players linked to your account and accessible through our platform.
1.9 'Commission programme' refers to the model which the affiliate has chosen as his method of payment. The affiliate can choose a basis of fixed or variable earnings.
1.10 'Fraud' means an unlawful act or an attempt to commit an illegal act within the relevant jurisdiction. Fraud includes collusion, abuse of bonuses or other promotions, violation of laws relating to money laundering, spamming, or misleading or unauthorised advertisements, use of stolen credit cards and the unauthorised use of intellectual property rights.
1.11 'Spam' refers to emails and messages that meet the following criteria: unsolicited emails sent to many recipients, emails containing false statements, where the original IP or electronic address cannot be identified, containing no option to unsubscribe, grouping different pieces of software together, resulting in the downloading or installation of software or a similar action without the consent of the recipient.

2. TRUSTED SITE

2.1 LivePartners is an affiliation programme specialising in online gaming, especially casino and sports betting. LivePartners offers you a trustworthy and reliable site. The quality of our services is based on professional and conscientious teams.
2.2 Access to online gaming sites, and hence to our affiliation programme specialising in online gaming, is strictly prohibited to people under the age of 18.
2.3 As a partner to online gaming sites and sports betting, we encourage responsible gaming.
2.4 In order to establish a relationship of trust with our clients, we also guarantee the security of our site and your data when you register as a member of LivePartners.

3. PASSWORD PROTECTION

3.1 Choose a password that is unique to you. The password chosen should contain a mixture of alphanumeric characters and special characters. The user must keep this password confidential. Indeed, LivePartners will not be held liable in the event of fraudulent use of users' passwords.
3.2 In the event that you lose your password it will be possible to change it. You can also contact us to receive your lost password, specifying the nature of your request. We will send you your password as soon as possible.

4. RESPONSIBILITIES

4.1 LivePartners agrees to compensate you for every player that you've referred to our sites, and who has opened an account in real mode, provided that, as a condition to LivePartners compensating you, you shall first respond to any due diligence questions of LivePartners to LivePartners’ full satisfaction, including providing LivePartners with proof of your identity to LivePartners’ satisfaction.
4.2 Every player must verify their account by sending his/her proof of identity. Please note that CPA will only be paid for validated players.
4.3 CPA will not be paid for the self-excluded players.
4.4 LivePartners reserves the right to not pay the CPA or any Commission if we notice any abuse, including in the event that you promise bonuses or payments to players who register on our sites.
4.5. LivePartners, at its sole discretion and opinion, reserves the right to not pay the CPA or any Commission if we notice any abuse and/or fraudulent connection with the depositing player, including in the event that bonuses or payments are promised to players who register on our sites or you generate traffic in bad faith.
4.6. LivePartners, at its sole discretion and opinion, reserves the right to not pay the CPA or Commission if the player has registered multiple accounts and/or we notice that the CPA remuneration plan has been abused. Examples include, and are not limited to, fake accounts, bonus abuse by referred or group of referred players, you or a 3rd party offering or providing unauthorised incentives (financial or otherwise) to potential Referred Players to encourage them to sign up etc.
4.7. In the case of CPA agreement (including Hybrid plans), it is the sole responsibility of the affiliate to respect the budget agreed with the Affiliate Manager. Exceptions can be made at the sole discretion of the affiliate manager.
4.8 LivePartners cannot be held responsible for loss, deterioration or damage to files, or for the transmission of viruses that could infect the user's computer equipment.

5. "COOKIES"

5.1 Cookies may be used as a means of collecting information from a web server for the above purposes following a customer's use of the Website. If you register with us, or if you continue to use the Website, you agree to our use of cookies.
5.2 Information is contained by cookies that is transferred to your computer's hard drive. This information helps us to improve the Website and to deliver a superior and more personalised service. Some of the cookies we use are essential for the Website to operate.
5.3 If you wish to delete any cookies already stored on your computer, or stop cookies that keep track of your browsing patterns on the Website, you can do so by deleting your existing cookies and/or altering your browser's privacy settings to block cookies (this process varies depending on which browser you are using). If you would like more information on how to do this please visit www.allaboutcookies.org. Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.

6. INTELLECTUAL PROPERTY

"Creative works" are protected by copyright as they are original. For this reason, a website, since it is original, is a work protected by copyright. Any reproduction of a creative work is illegal and could be followed by disciplinary measures.
The information on this site is protected by international copyright law. LivePartners Copyright © 2010-2018 All rights reserved.

7. INTANGIBLE PROPERTY

All visual elements of www.livepartners.com, whether they are filed as a trademark or not, and whether or not they are accompanied by the initials TM or ® or ©, for the format and content of all articles, press reviews and more generally, any information contained on the site, remain the exclusive property of LivePartners or third parties with whom LivePartners has an agreement allowing diffusion. The user does not have the right to reproduce, distribute or more generally the right to exploit them by any means whatsoever, outside of any specific prior consent from LivePartners.

8. HYPERTEXT LINKS

The site www.livepartners.com may offer links from its site to other sites, usually those of its partners (surface links, deep links). The sites that send hypertext links are, unless otherwise indicated, independent from the site www.liverpartners.com. These links do not constitute an endorsement nor a partnership between LivePartners and these sites. Therefore, LivePartners cannot be held responsible for any content, products, advertising or any elements or services presented on these sites. Any hyperlink, of whatever nature, allowing access to the site www.LivePartners.com or to one of its pages or data, requires the prior written permission from www.liverpartners.com.

9. YOUR RIGHTS AND OBLIGATIONS

9.1 As an Affiliate, you must create a link to our partners on your site. This link may take the form of banners or links.
9.2 This contract does not give you exclusivity, and we can therefore offer the same services to different Affiliates. The complaints related to payment can only concern the flow that you generate and not that generated by a third party.
9.3 You cannot modify the marketing tools provided by LivePartners, unless previously approved by LivePartners. Only banners made available to you may be used.
9.4 You may only, either directly or indirectly, open a Player account on the Sites for test purposes (“Test Player Accounts”).  You are not allowed to make real money deposits through any of your Affiliation trackers into such Test Player Accounts. You are not entitled, directly or indirectly, to earn money, including any commission, with respect to activity in the Test Player Accounts.  If you wish to make test deposits to evaluate the system, you must contact your account manager.
9.5 You will not earn commission on your own Player account nor a directly or indirectly related person's Player account. Neither you nor any connected party on your behalf are entitled to any share of Net Revenue or any other remuneration from LivePartners in relation to such persons.
9.6 In the event of fraudulent traffic from your website, or any other direct or indirect act or suspected act of fraud, including as set out in Section 9.4 and 9.5 above, we reserve the right to: (i) withhold your payments; (ii) close your Player account and/or affiliate account; and/or (iii) terminate this Agreement immediately upon notice to you, without prejudice to our other rights and remedies under this Agreement and under applicable law.
9.7 You have the non-exclusive and non-transferable right to use the brands loaned by LivePartners only by using our banners on your site. This license cannot be transferred.
9.8 Your account will be closed if you do not display our banner on your website for more than two months (60 business days).
9.9 You must go through a verification process before obtaining a valid LivePartners account and working with our partners.
9.10 You shall not take any steps to open a LivePartners account, including by submitting an application form, on behalf of any third party and you may not transfer, assign, sell or otherwise dispose of a LivePartners account to any third party.
9.11 All banners and links must be aimed at those whose age permits them to lawfully participate. It is prohibited to place any banners or links to those under the age of 18.
9.12 You acknowledge that our partners are licensed by the Gambling Commission (Operators) and are bound by the terms of the Licence Conditions and Code of Practice (LCCP) and the following licensing objectives:
- to prevent gambling from being a source of crime and/or disorder, being associated with crime or disorder and/or being used to support crime;
- to ensure that gambling is conducted in a fair and open way;
- to protect children and other vulnerable persons from being harmed or exploited by gambling.
You agree and ensure that your activities shall comply with the above regulation and principles.
We will immediately terminate the agreement if we become aware that you have failed to comply with this clause.
9.13 You shall comply with all relevant laws and industry practices applicable to online marketing, online advertising, and the marketing of online gambling sites, including but not limited to:
- the UK Gambling Act 2005;
- Licence Conditions and Codes of Practice;
- the UK CAP Code; and
- the IGRG Industry Code for Socially Responsible Advertising.
- the Privacy and Electronic Communications Regulations

Furthermore, you shall ensure that all marketing, advertising and promotions include reference to the terms and conditions in accordance with the provision of the CAP code, and the LCCP, and the wording set out below:
"begambleaware.org", "18+", T&C apply".

We will immediately terminate the agreement if we become aware that you have failed to comply with this clause.
9.14 You shall not, under any circumstances, send any communication to self-excluded players. A list of self-excluded players is available once you access your account and it is your responsibility to review such list before any marketing campaign. We will immediately terminate the agreement if we become aware that you have failed to comply with this clause.
9.15 You acknowledge that Operators are required to comply with information reporting and other obligation established by relevant authorities (including but not limited to the UK Gambling Commission, the Advertising Standards Authority, and the Information Commissioner’s Office.). In these cases, you agree to promptly collaborate and provide us with the information requested or procure such information for us and/or assist us to the extent required in order to ascertain such information.
9.16 You shall include an "unsubscribe" option in each Electronic Communication you send, the unsubscribe option should be for the service provided by the Affiliate only and should not link to our Site or any advertiser Site. This "unsubscribe" facility must be functional and operational at all times. No marketing material shall be sent to unsubscribed players, under any circumstances. We will immediately terminate the agreement if we become aware that you have failed to comply with this clause.
9.17 You undertake to observe all applicable directives, laws and regulations applicable to the use of cookies and/or the use, processing, storage and transfer of personal data, including but not limited to the General Data Protection regulation EU 2016/679, EU Privacy and the Electronic Communications Directive 2002/58, or any implementing or related legislation of any member state in the European Economic Area.
9.18 End users must be informed, via a suitable privacy policy or other appropriate means, that tracking technology will be installed on their hard drive when they click on the links. You shall provide such users with an easily-operable opportunity to reject the installation of such tracking technology
9.19 You shall market and refer traffic to the Sites and will be solely liable for the content and manner of any such marketing activities, which must be professional, proper, lawful and in accordance with any applicable regulations (including any laws or regulations relating to the content and nature of advertising or marketing including, but not limited to, the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended from time to time, the General Data Protection Regulation (GDPR) ) and any other related legislation (among others: the CAP Code and the LCCP code)
9.20 Materials posted on your site cannot be libellous or otherwise illegal and this is your responsibility. 
9.21 Inactivity Should no Verified Referred Players be produced by the Affiliate Account for a continuous period of 6 months, the agreement will be terminated in accordance with 12.1 and 12.2. In the event that this Agreement is terminated, the Referral Commission shall cease to accrue from the moment at which the agreement is terminated.
9.22 By accepting the Terms and/or by registering with Live Partners you hereby agree that we reserve the right to conduct any and all such identification and other verification checks that we may need and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You also agree that such checks may be supplied by third parties. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.

10. COMMISSION

10.1 At LivePartners there are several commission models available, such as revenue share, CPA or hybrid models. After registering, please contact your affiliate manager in order to discuss details. The standard remuneration is as follows:

10.2 Revenue Share:

In the event that an affiliate fails to refer any new depositing customers during any consecutive 3 (three) month period, LivePartners reserves the right to decrease the amount of revenue share commission to the default commission plan.

Levels Revenue Share
1-5 First Depositors per Month (FTDs) 10%
6-10 First Depositors per Month (FTDs) 15%
11-20 First Depositors per Month (FTDs) 25%
21-50 First Depositors per Month (FTDs) 30%
Above 50 First Depositors per Month (FTDs) 35%

The Revenue Share payable shall be calculated as follows:

((Y - B + P - C - T - D)*R)
 Y = (Bets – Wins)
B = All bonus costs for the applicable month
P = (Poker Rake + Tournament Fees)
C = Chargebacks
T = Any taxes or duties
D = Other Deductions: 
    (i) any third party fees (including software licensing fees, payment processing fees, any end-user verification and validation fees, software royalties and any game content fees).
    (ii) any marketing cost.
    (iii) any administration cost. 
    (iv) any other transaction costs, (including bank charges and recovered charge backs) for the applicable month.
    (v) any value added taxes or similar mandatory payments imposed by any authority having jurisdiction over the company.
R = Revenue Share percentage for the applicable month.

11. CONDITIONS OF PAYMENT

11.1 An invoice for the amount of your commission must be received by us by the 15th of each month in order for payment to be sent by the end of the same month. Invoices sent after the 15th are not guaranteed to be paid during the same month. Accepted methods of payment are: Bank Transfer, NETELLER, Skrill, PayPal, WebMoney, Entropay and ecoPayz.
11.2 If your income is below the minimum amount required to make a payment, your earnings will be postponed until the following month and until the minimum threshold is reached.
11.3 The minimum amount for payment via Bank Transfer is €250.00.
11.4 The minimum amount for payment via PayPal, NETELLER, Skrill, WebMoney  or Entropay is €50.00.
11.5 In the event of a miscalculation of the Revenue Share, LivePartners reserves the right to correct any mistake at any time, and to reclaim any excess payments made by LivePartners by reducing future payments due to you from LivePartners.

12. TERMS FOR ENDING THE CONTRACT

12.1 This Contract begins when you create your link on our site and ends when either party decides. Both parties have the right to terminate the agreement at any moment, by means of written notification. The termination must be notified in writing only and terminates immediately.
12.2 Upon completion of the contract, you must remove our banners from your site and disable all your links. Your rights for licences expire in the same way.

13. COMPENSATION

You shall defend, indemnify and clear the name of LivePartners, its directors, managers, employees and representatives of any liability, loss, damage and expenses, including reasonable legal fees, which result from or are related to:
(A) Any breach by you of any guarantee, representation or provision contained in this agreement.
(B) Your obligations and duties related to this contract.
(C) Your negligence and all damage caused by breach, by omission or by the unauthorized use of our banners and our affiliate links.

14. FRAUD

In the case of a fraudulent transaction, or suspected fraudulent transaction as set out in Section 9.4 and 9.5 made by one of your services or players, LivePartners reserves the right to suspend your commission and cancel the transaction. The losses incurred in this act of fraud will be at the expense of the affiliate.

15. RELATIONSHIP BETWEEN THE PARTIES

15.1 We are independent parties. We are not bound by any partnership, joint venture, subsidiary, franchise, sales representation or group of common interest.
15.2 We are not responsible for any indirect damage, specially connected to your participation in our Affiliate Programme. Our responsibility ends with the payment made to you under this Agreement. Only parts of this contract have rights in this agreement. The damages and claims are limited to marketing revenue and direct damage. We are in no way responsible for any potential errors or interruptions in the working of our sites, and consequences connected to this problem.
15.3 You acknowledge that you have read this contract and accepted its terms. Please note that we reserve the right to change the content at any time.

16. TERMS OF THE CONTRACT

16.1 Access to this site may be from several different places and countries around the world. This does not mean that LivePartners has agreed to provide its services or part of its services in the place or country where you are.
16.2 These Terms and Conditions constitute the entire agreement between you and LivePartners on the use of this site and its contents. If a situation arises where LivePartners face an impossible situation where they cannot respect one of the clauses in this contract, that will not, under any circumstances, be considered as a cancellation of the clause in question, and it will not prevent LivePartners from requiring this same clause to be put into place at any time thereafter. Where a measure seems invalid or inapplicable, it will not affect the validity and implementation of the remaining measures of this contract. All invalid or inapplicable clauses will be replaced by clauses in accordance with the law and as close as possible to the invalid and unenforceable conditions. All proceedings shall be commenced within one (1) year after filing a complaint, or they shall be deemed abandoned.
16.3 These Terms and Conditions shall be interpreted to apply and respect the framework of British law in force, without referring to its conflicts or choice of legal stipulation.

17. GOVERNING LAW AND GENERAL

17.1 The validity, construction and performance of this agreement and any dispute or claim arising out of, or in connection with it, or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
17.2 If one party or another is unable to comply with any clauses in this contract, they must not ignore the rest of the clauses cited. None of our employees can amend or cancel the terms of this contract.
17.3 In the event of a breach or a risk of a breach of any clause in this contract, the rights and obligations of the respective parties may be applied. Nothing in this Agreement can limit or affect our legal prerogatives, or otherwise, for a breach or violation of a known risk of a breach of this agreement, it is the intention of this measure to bring to light the fact that our rights and obligations must be applied fairly, within the law or any other way.
17.4 If certain provisions become inapplicable or illegal, such clauses would be inapplicable only in this specific case. Under no circumstances would the invalidity of a clause abolish the remaining clauses of this contract. If certain clauses were to be abandoned, this should be specified in writing only, in order for it to be validated.
17.5 Under no circumstances will you be able to transfer this contract to a third party without the prior consent from LivePartners.
17.6 Each clause of the contract will be considered effective and valid under the applicable law. However, if one of these clauses is considered to be null and void or illegal or another such clause is not applicable, it will not affect or cancel any other clauses of this contract.

These Terms and Conditions were last updated on 06/02/2023

Contact Us

LIVEPARTNERS

1 Boundary Row
London, SE1 8HP
United Kingdom